Shipping Policy

Contact Information Phone number: 9564297046

Email: reginamiranda804523@outlook.com

Physical address: 3124 Tyndall Dr, Saint Louis MO 63134, United States

Order Processing

All orders are processed within 1‑3 business days from the date of purchase. Orders placed during weekends, US federal holidays will be processed on the next available business day. Processing time does not include transit shipping time. We reserve the right to delay shipment for order verification purposes. If any processing delay occurs, we will notify you via provided email address.

Domestic Shipping (United States)

We ship to all contiguous US states, Alaska and Hawaii. We do not deliver to PO boxes, APO/FPO addresses.

表格

Shipping Method	Estimated Transit Time
Standard Shipping	5‑8 business days after processing
Expedited Shipping	2‑4 business days after processing

Shipping fees will be displayed at checkout before payment completion. Estimated delivery dates are approximations only, calculated from the shipment dispatch date, not order placement date.

International Shipping

We offer international shipping to selected countries. International shipping rates and delivery timelines are calculated at checkout. All import duties, customs fees, local taxes and clearance charges are the sole responsibility of the recipient. Quilvrenn has no control over customs clearance procedures, and we cannot reimburse customers for customs‑related costsShopify. Delays caused by customs inspection are beyond our responsibility.

Order Tracking

Once your order is dispatched, a shipping confirmation email containing your tracking number will be sent to your registered email. Tracking information may take up to 48 hours to update on carrier’s system. Please allow sufficient time for carrier data synchronization before submitting support inquiries about parcel status.

Lost, Stolen or Damaged Parcels

Please inspect your package immediately upon receipt. If your item arrives damaged, defective or missing, please contact our support team within 7 calendar days of delivery with order number, photos of outer packaging and damaged goods for claim assessment. For packages marked as delivered by carrier but not received by customer, please file a trace claim with the shipping carrier first, then reach out to our support. We are not liable for parcels confirmed delivered by carrier.

Shipping Modification & Cancellation

Once an order has been dispatched, we cannot change delivery address or cancel shipment. If you need to amend your order details, please contact us immediately before shipment is processed.

Force Majeure

Quilvrenn shall not be held liable for delivery delays or failures caused by carrier disruptions, severe weather, natural disasters, public health emergencies, customs hold‑ups or other circumstances beyond reasonable control.

Policy Revision

We reserve the right to modify this shipping policy at any time without prior notice. Changes will take effect once published on our website. All orders shall be governed by the shipping policy effective at the time your order is placed.

If you have any questions regarding shipping, please reach out to us via email: reginamiranda804523@outlook.com.